Sales Policy for BrilliantHato
Effective Date: January 2, 2025

At BrilliantHato, we aim to provide a seamless shopping experience for our customers. Our Sales Policy outlines the terms and conditions applicable to all purchases made through our store or website. By placing an order with us, you agree to the terms below.

1. Product Availability

  • Stock Levels: All products are subject to availability. While we strive to keep our inventory updated, certain items may become unavailable without prior notice.
  • Backorders: If a product is out of stock, you may have the option to place a backorder. In such cases, estimated shipping times will be communicated.

2. Pricing

  • Currency: All prices are listed in USD.
  • Taxes: Applicable sales tax will be calculated and added during checkout, based on your location.
  • Promotions and Discounts: Any promotional pricing or discounts are valid only during the specified period and cannot be combined with other offers unless explicitly stated.

3. Payment

  • Accepted Methods: We accept major credit cards, debit cards, PayPal, and other payment methods as displayed on our checkout page.
  • Security: All payments are processed securely, and your payment information is protected by encryption. BrilliantHato does not store sensitive payment details.

4. Order Processing

  • Processing Time: Orders are typically processed within 1-3 business days.
  • Order Confirmation: You will receive an email confirmation with your order details once your purchase is completed.
  • Changes to Orders: If you need to modify your order, contact us at info@brillianthato.com as soon as possible. Changes can only be made before the order is shipped.

5. Shipping and Delivery

  • Shipping Options: We offer standard and expedited shipping options. Shipping rates and estimated delivery times will be displayed at checkout.
  • Tracking: Once your order is shipped, you will receive a tracking number to monitor your delivery.
  • International Shipping: We currently do not ship outside the United States.

6. Returns and Refunds

For information on returns and refunds, please refer to our Refund and Returns Policy.

7. Cancellations

  • Orders can be canceled before they are processed for shipping. Contact us immediately at info@brillianthato.com or call 229-356-2627 to request a cancellation.
  • Refunds for canceled orders will be processed within 5-7 business days.

8. Warranty

Certain products may come with a manufacturer’s warranty. Warranty details will be provided in the product description or accompanying documentation.

9. Limitation of Liability

BrilliantHato is not liable for delays, damages, or losses caused by third-party shipping providers. Additionally, we are not responsible for improper use or handling of purchased products.

10. Contact Us

If you have questions or concerns about our Sales Policy, please contact us:

  • Email: info@brillianthato.com
  • Phone: 229-356-2627
  • Address: 1644 Private Lane, Valdosta, Georgia

Thank you for choosing BrilliantHato. We look forward to serving you!